Hotels & Resorts
Each room is a line that opens at check-in and closes at check-out; the channel package, the hotel's information videos and, on the Enterprise plan, the guest services on the remote all come from one panel on the property's network.
The challenges
Television must be on for the guest from check-in and off after check-out, with no manual work at the desk and nothing left behind for the next guest.
Properties mix smart TVs, set-top boxes and older screens; the channels and the hotel's information have to look the same on all of them.
Guests expect the TV to work during a slow or failed internet connection, and the property's licensed channels must stay inside the property.
How Xtream UI Pro helps
Check-in creates or renews the room's line with the stay as its expiry; check-out disables it. The PMS can do this through the Reseller API, or the desk from the panel.
Bouquets hold the property's licensed channels and its own information videos; packages per room category decide what each room gets.
A node per building serves the rooms on the property's network; the licence key activates on site, so television does not depend on the uplink.
Platform capabilities
The capabilities below are the ones this deployment relies on. Each is in the product today; nothing here is planned or on request.
Live channels from your own sources, with EPG, catch-up and timeshift where the source allows, delivered as HLS or MPEG-TS to the apps and boxes your viewers use.
Origin hub with one upstream per channel · RTMP in and out · ffmpeg transcoding
Movies, series with seasons and episodes, and radio, organised in categories and bouquets, with TMDB metadata and an ingest job that downloads and encodes your sources.
Signed, time-limited playback links · per-node VOD cache
A line is one viewer's access: package, bouquets, expiry, connection limit and output formats, with activation codes, trials and renewals following the same rules everywhere.
Xtream Codes API, M3U/XMLTV, MAG and Enigma2 portals, web player
Enrol edge servers from the panel; viewers are routed to a node by load and by country, and the origin serves everybody while no node exists.
Installed over SSH from the panel · GeoIP routing · heartbeats and traffic stats
Delegated accounts with credits, permissions and their own dashboard, up to five levels deep, for the distributors, operators and resellers you work with.
Groups and permissions · credit ledger · sub-partners
Two-factor sign-in, sealed secrets at rest, signed playback links bound to the viewer, IP and country rules, connection limits and brute-force protection.
TOTP · AES-sealed keys · HMAC-signed URLs · GeoIP and ISP rules
In the panel
Screenshots of the dashboard of a fresh installation with the sample catalogue. Nothing is mocked up.
Infrastructure architecture
A central server in the technical room, a streaming node per wing, the licensed channels as sources, Android TV or set-top boxes in the rooms, and the PMS driving check-in and check-out.
Pick a part of the diagram to see what it does.
In a hotel deployment the sources are the property's licensed channel feeds and its information videos; the panel holds the room lines and the channel packages; a node per building serves its rooms; the PMS connects through the API; the guest-service application is scoped on the Enterprise plan.
The management server and the origin go on one host; the licensed channel feeds and the hotel's videos are added as sources.
One package per room category, one line per room, with the room number as the line's name and the stay as its expiry.
Check-in and check-out call the Reseller API to enable, renew and disable the room's line; the desk keeps the panel for exceptions.
Enrol a node per wing; on the Enterprise plan the guest-service application (call staff, housekeeping, check-out, room service) is built with the property.
Configuration mapping
The platform has no industry-specific objects: a bouquet, a line, a package or a partner account is used as the concept your industry needs. These are conceptual mappings, not native features of that industry.
Prerequisites, the property network, channel packages, room lines, PMS integration, nodes per building and troubleshooting, step by step.
Read the setup guide| In your industry | On the platform |
|---|---|
| Hotel operator or authorised partner | Partner account (reseller): a delegated dashboard with credits, permissions and its own lines |
| Channel package | Bouquet: a named set of channels, films or series that a package grants |
| Room or device | Line: one access with its package, bouquets, expiry, connection limit and outputs |
| Hotel information videos | VOD catalogue: movies and series with seasons and episodes, categories and metadata |
| Licensed television channels | Live channel: a stream with its sources, EPG and output formats |
| Length of stay | Expiry date of the line, renewed by a package, a credit or the API |
| One node per building or wing | Streaming nodes: edge servers enrolled from the panel, one per site or building |
Property management systems are connected through the Reseller API (enable, renew and disable a room's line) and receive webhooks on changes; no PMS is integrated natively. The guest services on the remote (call the staff, housekeeping, express check-out, room service) are part of the Enterprise engagement, scoped and built with the property, not a feature of the standard plans.
Room lines are limited to one or a few connections and bound to the room's device address; signed playback links keep the channels inside the property. Staff accounts of the panel use two-factor sign-in and permission groups; the desk gets only what it needs.
The property must hold distribution rights for every channel it offers in its rooms; the platform supplies no channels and no rights. Hotel-specific services are quoted per property on the Enterprise plan.
Content Rights & Acceptable UseProgramme
The in-room application with the property's guest services, the PMS integration and a dedicated team under an SLA are quoted per property on the Enterprise plan.
Enterprise · hospitality
A dedicated team, an SLA and integration with your systems.
Priced for your deployment
Help centre
The questions operators ask before a deployment. The help centre has the general ones.
Help centreNo. The property brings the channel feeds it holds rights to; the platform ingests, manages and delivers them to the rooms.
Android TV and set-top boxes with an Xtream Codes or M3U player, MAG and Enigma2 boxes, and any screen with a browser through the web player.
No. They are built with the property as part of the Enterprise plan, together with the PMS integration. The standard plans deliver the channels and the information videos to the rooms.
